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Michael Chen
742 Evergreen Terrace, Springfield, IL 62704
sarah.j@techsolutions.com · +1 (555) 382-9281

Sarah Jenkins

Data Analyst · sarah.j@techsolutions.com · +1 (555) 382-9281 · LinkedIn: sarah-jenkins-lead

Professional Summary

Lead developer with 8+ years experience scaling SaaS architectures, designing Next.js routers, and managing high-volume Postgres schemas.

Experience

Senior Data Analyst — DataCorp Systems (2021–2026)

  • Built a churn cohort model in SQL and Python that flagged at-risk accounts and lifted retention by 12%.
  • Designed executive Power BI dashboards with DAX measures adopted by the C-suite for weekly reviews.
  • Automated a 6-hour manual reporting process into a scheduled pipeline that runs in under 5 minutes.

Business Intelligence Analyst — Retail Insights Group (2018–2021)

  • Delivered a sales forecasting model in Tableau that improved inventory accuracy by 18% across 40 stores.
  • Optimized slow warehouse queries using CTEs and window functions, cutting run time by 60%.

Technical Skills

  • SQL: Advanced joins, CTEs, window functions, query optimization
  • Spreadsheets: VLOOKUP, Pivot Tables, Power Query, VBA scripting
  • BI Tools: Power BI (DAX formulas, interactive dashboard design, data modeling), Tableau (Storyboards, geographical mapping, complex calculations)
  • Visualization: Heatmaps, scatter plots, trend lines, cohorts

Featured Projects

E-commerce customer churn cohort analysis & sales forecast dashboard

Education & Certifications

Bachelor of Science in Computer Science, Stanford University (2024)

AWS Certified Solutions Architect — Amazon Web Services, 2025

Additional certifications shared upon request.
Michael Chen